REFUND and CANCELLATION POLICY
To confirm your reservation with Aurora Lights Glamping, a non-refundable deposit of 50% of the total reservation cost is required at the time of booking. The remaining balance is due 14 days prior to the first day of your reservation.
Cancellation and Rescheduling:
Deposit: The 50% deposit is non-refundable.
Cancellations:
If you cancel your reservation at any time after booking, the 50% non-refundable deposit will be forfeited.
Rescheduling:
We understand that unforeseen circumstances may arise. You may reschedule your reservation at any time, subject to availability. If the current reservation is within 14 days of arrival, a rescheduling fee of $75 will apply.
Aurora Lights Glamping Rescheduling:
In the event that Aurora Lights Glamping must reschedule your reservation due to unforeseen circumstances, such as severe weather or safety concerns, we will offer to reschedule your reservation to a mutually agreeable date, subject to availability.
If you choose not to reschedule, you will receive a refund of any amount paid beyond the 50% non-refundable deposit.
Agreement:
By booking a reservation with Aurora Lights Glamping, you acknowledge and agree to the terms of this Refund and Cancellation Policy.
Gift Certificate sales are final and cannot be returned for a refund.